Cuivre River Electric | Monthly Billing & Payment Information

Personal, Virtual Payment Options Let You Choose

Cuivre River Electric Bill Payment Options.

Cuivre River members have many payment options. A range of choices make convenience and necessity top priorities.

One little-known option is Due Date Choice. "If you rely on a monthly income check, you can coordinate your due date with your own schedule," says Supervisor of Consumer Accounts Tammy Nolan. You can choose the 1st, 5th, 15th or 25th of the month for your due date*.

Traditional paper payment options are still the choice of most members, according to Nolan. Courtesy envelopes provided with paper bills still carry most payments to Cuivre River by mail. Many members save the postage, but visit Drive-Up Windows in Troy (7 a.m. - 7 p.m.) and Lake Saint Louis (7 a.m. - 6 p.m.). Drop boxes are also widely used.

Beyond traditional bills you'll find several effortless, painless and flexible choices that offer either paper or virtual bills.

EZ Pay: Enroll to have payments automatically posted to your credit or debit card, or paid from your bank account.

MyPower Pre-Pay: Choose your payment frequency and pay as you go. Forego a paper bill, and monitor your energy use and credit balance daily, weekly or monthly to match your budget.

Budget Billing: Make even monthly payments to reduce the impact of seasonal factors that can affect your bill.

Pay Online: Use Cuivre River's secure web portal 24/7/365 to pay month-to- month or enroll in EZ Pay. Select your payment methods, view your bill and account history, and go paperless if you choose.

Pay By Phone: Call 24/7/365 to pay by credit or debit card.

MoneyGram: Bring your Member Number and pay at any MoneyGram location (MoneyGram fee of $2.99 applies).

Call a billing representative weekdays 7 a.m. - 11 p.m. for assistance to pay by phone.

"More payment choices are in the future," Nolan says. "We're working to accommodate new tools technology offers, while maintaining traditional choices that offer a personal touch."

Methods may change, but one constant remains: if you use electricity, you will have a bill to pay. "We try to make paying your bill as easy and affordable as possible," she says. To learn more about bill payment options call 800.392.3709, ext. 393 weekdays from 7 a.m. - 11 p.m.

*Automated Meter Reading (AMR) equipment required; residential members only.

**Restrictions apply for accounts in arrears.

Monthly Billing & Payment Information

Cuivre River Electric Cooperative is dedicated to proving members with a dependable supply of electricity and related services consistent with sound business practices. The following topics are directly related to your CREC Billing and Bill Payment. To access a specific selection just click on the link below.

Your Electric Bill - Cuivre River Electric Cooperative now offers a new format of your electric bill. The new bill provides you with detailed account information and monthly usage.
Your Bill Payment - Pay or review your account online. Pay or track your monthly energy use and account activity.
Budget Billing - Helps you avoid seasonal highs and lows with an even monthly payment. When you enroll in Budget Billing, your budget amount is figured from your previous 12 months use plus a small percentage to allow for seasonal temperatures.
eBill Payment (Automatic Payment Plan) - Cuivre River Electric Cooperative offers our members the convenience of a monthly draft, eBill Payment Automatic Payment Plan, either from their checking account or credit card. It's a free, convenient way to pay your monthly electric bill.
Late Bill Payments - Our members' due date varies based on when we read your meter. We read all meters on a monthly basis, but have divided our service territory into meter reading cycles.